This page lists a number of known problems. If you have a problem that is not listed here, please let us know about our support desk.

General Issues

Please use the latest patch level of GDP!
The PDF view in Reading mode has problems (which we can not influence). Please use PDF export.
Performance: As soon as a change to an extension is made, all extensions are redrawn. This is a problem with WebI, the SAP is working on it at the moment.
Differences between the Java and the HTML client: The usage is different in some cases, depending on which client is used. SAP tries to remove these differences in a new HTML client.
Changing the extension size in the HTML client does not work with drag & drop with the mouse. This is also a problem with the host application.
Alpha channel (transparency) for color options is currently not supported (and probably in the future). Although the alpha channel can be displayed in principle, it causes massive problems when exporting the visualizations.
BI Mobile: The app currently does not support WebI extensions. We therefore recommend the presentation in the app as PDF.
"Turn Into": If you create a table with the "Turn Into" functionality from a chart, then the deviations will no longer react to changes.
If there are double quotes in a value that is chosen for a property errors will occur and no drawing will be possible.
When the graphomate Custom Elements service is reinstalled, e.g. during BIP update, the new service has to be named identically to the old one. Otherwise old reports will not work properly.
Using the Java Mode in combination with self signed SSL certificates is possible, but it is necessary to add the certificate to the keystore used by the BOE Java Virtual Machine.
If there are empty cells in the selection, the correct assignment of the data points can no longer take place.
New line characters in the "Custom CSS" string result in demo data being displayed.
Text settings that contain only spaces are not passed on by WebI and thus do not work.
Properties with a string as an Input need to get the % sign encoded as %25 to be displayed.
X and Y values above 9007199254740991 (MAX_SAFE_INTEGER) are interpreted as 0.

Printing

The result of the printing may deviate from the one shown in the design. This is due to the used DPI.
For high DPI, the font size must be adjusted manually for a usable result. The font may appear very large in draft.
If the font is compressed in the charts, the height of the chart must be increased until the font appears "normal" again.
Please use relative sizes to affect font-sizes in export if you are using css.

charts

The highlighting function is not supported for different chart types per series

tables

The axes of the deviation diagrams are not traversed in PNG export (that is, also in Java mode).
Sorting values: When using the sorting function built into WebI, a meaningful hierarchy can not be created. Sorting can cause the table to contain empty rows or incorrectly assign values. For this reason, we recommend that you do not use the sorting function in conjunction with hierarchical tables.

bubbles

Currently, we are not aware of any bubble-specific issues.